Items where Author is "Khasanah, Erma Uswatun "

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Thesis

Khasanah, Erma Uswatun (2019) ANALISIS PENGARUH COMPLAIN HANDLING, SERVICE QUALITY DAN RELATIONSHIP MARKETING TERHADAP LOYALITAS NASABAH DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING (Studi Kasus Bank Muamalat KC Salatiga). Other thesis, IAIN SALATIGA.

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