Items where Author is "Nawangsih, Ratna Endah "

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Thesis

Nawangsih, Ratna Endah (2019) PENGARUH KUALITAS LAYANAN DAN PENANGANAN KELUHAN TERHADAP LOYALITAS NASABAH DENGAN KEPERCAYAAN SEBAGAI VARIABEL INTERVENING (STUDI PADA BPRS SURIYAH CABANG SALATIGA). Other thesis, IAIN SALATIGA.

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