Items where Author is "SAFITRI, NIKEN RINDA "

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SAFITRI, NIKEN RINDA (2019) Pengaruh Kualitas Pelayanan, Citra Bank dan Tehnik Handling Complain terhadap Loyalitas nasabah dengan Kepuasan Sebagai Variabel Mediasi (studi Kasus nasabah Bank BNI Syari'ah KC Semarang). Other thesis, IAIN SALATIGA.

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